Recalls are costly for — and damaging to — any company, no matter the size or market. For instance, McKinsey estimates that, for businesses manufacturing medical devices, recalls have been as high as $600 million in recent decades. The reputational impact tends to be lasting; customers aren’t quick to forgive. A Harris Interactive poll found […]
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Among the great what-ifs for students of L.A. rock history is: What if Lone Justice had remained...
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