SKOWHEGAN — Hight Ford has once again been recognized with the highest award given by Ford Motor Company for the fifth time in eight years. The dealership has received the Ford Motor Company President’s Award in 2016, 2019, 2020, 2021, and now for 2023.
The President’s Award is one of Ford’s most prestigious awards, recognizing dealers who have achieved the highest levels of customer satisfaction and sales performance. According to Ford Motor Company, the President’s Award is a “Celebration of Excellence.” For Ford dealerships, excellence is achieved in many ways: by reaching or exceeding sales goals, by scoring high in customer satisfaction and by maintaining an unwavering focus on success.
“We are proud to have Hight Ford representing the Ford brand in Maine. The team at Hight Ford worked hard to meet the sales and customer satisfaction standards necessary to be a member of the elite group of dealerships who win the President’s Award,” said Ann McDonough, New England regional manager, Ford Motor Company.
Hight Ford stands out as only one of two dealers in the State of Maine to be recognized in 2023, and one of only twelve Ford dealers in New England. Nationally, only 10 percent of Ford dealers won the President’s Award in 2023. “Ultimately the awards highlight our dealership’s greatest asset– its people. Our staff are family and treat customers as such. Although we care about customer service more than awards, the recognition proves that doing what’s right can be rewarded,” said Hight.
The Hight Family of Dealerships operates the oldest family-owned dealership in New England. Starting in 1911, Walter Hight began selling Model T Fords in Skowhegan, and through four generations, two world wars, and two pandemics. As a result of their resilient growth, the Hight Family now consists of four dealerships: they added Buick in 1918, Chevrolet in 1926, Pontiac and GMC in 1992, Chrysler Dodge Jeep Ram in 2006, and returned to Ford in 2008.
In fact, in 2011, the National Automobile Dealers Association (NADA) awarded Hight Family of Dealerships the Century Award — given to dealers that have owned and operated business in the industry continuously under one family for 100 years. Since 1947, only 68 dealers have earned the century award, and Hight is the only Century Award winner in New England.
“My great-grandfather’s endearing quote ‘you put us first in sales, we put your first in service,’ is not just a saying but a promise. For generations the Hights want to provide the highest quality of customer satisfaction before, during, and after the sale, to a community that we care about,” Hight said.
Founded in 1911 by Walter H. Hight, the Hight Family of Dealerships have been serving the automobile needs of central and western Maine for over 10 decades. Now consisting of four dealerships: Hight Ford in Skowhegan; Hight Chevrolet Buick GMC in Skowhegan; Hight Chrysler Dodge Jeep Ram in Madison; and Hight Chevrolet Buick GMC in Farmington. The Hight Family of Dealerships are the only National Automobile Dealers’ Association century Award winner in New England – an award given to automobile dealers that have held their dealerships under one family for 100 consecutive years.
For more, call 207-474-3334 or go to www.hightauto.com.