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Brian King is the president of Bank of America Maine.
As we observed National Disability Employment Awareness Month last month, it’s important to reflect on how inclusive employment can strengthen our workforce and economy. The month’s theme, “Access to Good Jobs for All,” came from the U.S. Department of Labor’s Office of Disability Employment Policy and highlighted the need to ensure that all workers, including people with disabilities, have access to meaningful job opportunities. This is especially relevant here in Maine, where labor shortage is one of the most pressing issues we face.
According to the U.S. Chamber of Commerce, there are 41,000 job openings in the state, but only around 17,000 unemployed workers to fill them. This translates to just 42 available workers for every 100 open jobs. With Maine’s labor force participation rate at 60 percent, compared to the national average of 62.7 percent, it’s clear that we need to tap into underrepresented talent pools to close this gap.
Data from the Maine Department of Labor reveals that only about 38 percent of working-age Mainers with disabilities were employed between 2018 and 2022, compared with 81 percent of those without disabilities. Despite this disparity, individuals with disabilities bring valuable skills, perspectives, and strengths to the workplace. National research consistently shows that companies prioritizing neurodiversity and disability inclusion experience increased profitability, innovation, and employee engagement.
Through our Belfast Support Services team, which is celebrating its 25th anniversary this year, Bank of America has seen firsthand the benefits of inclusive employment. Since 1999, the team has grown to over 30 team members with a range of physical and neurodiverse abilities.
Their dedication, loyalty and enthusiasm have contributed to the bank’s success and to their personal growth. Many teammates have been with us since the beginning, advancing in their roles and even into leadership positions. For these teammates, being part of support services has significantly improved their quality of life. Along with earning competitive wages and receiving full benefits, they’ve gained access to expanded social networks and comprehensive human resources support.
In the past, many people with disabilities in Belfast worked in entry-level retail jobs. Today, thanks to this program, they’re engaged in diverse roles such as loan fulfillment, data entry and inventory management. These opportunities have empowered many to reach personal milestones like purchasing homes and cars and living independently.
Valuing differences in background, experience, and even how we think builds connection and compassion. Building an inclusive workplace requires more than just hiring, it involves fostering a culture that values differences. Employers must ensure job applications are accessible, and accommodations are readily available. A true commitment to inclusion means recognizing the unique contributions of individuals with disabilities and ensuring they have the tools and support needed to succeed.
Maine’s labor shortage presents both a challenge and an opportunity. By tapping into the talents of people with disabilities, employers can not only address workforce gaps but also build more innovative and diverse teams. The stigma surrounding disabilities is best dismantled through education, open dialogue, and an appreciation for the strengths all workers bring to the table.
Reflecting on National Disability Employment Awareness Month and the progress made, the Belfast Support Services team exemplifies the power of inclusive employment. By creating opportunities for individuals of all abilities, we not only strengthen our businesses but also build more vibrant, resilient communities. We are helping to shape a future where everyone is valued and has the opportunity to succeed. Maine employers can tackle workforce challenges by embracing a broader, more diverse talent pool. Let’s continue to promote inclusion, ensuring that every worker in Maine can thrive and contribute meaningfully to our shared success.