Norway Savings Bank announces three senior leadership team promotions

PORTLAND — Norway Savings Bank is pleased to announce three promotions in its senior leadership team. All three promotions are effective on Jan. 1, 2025.

Melissa Rock of Bridgton has been promoted to senior vice president, marketing director. In her new position, Rock will oversee NSB’s marketing team and functions and play an integral role in NSB’s strategic initiatives, including brand development and digital technology implementation. She is a Certified Financial Marketing Professional who joined the bank in August 2017 as a VP & marketing communications officer responsible for public relations, marketing content, and corporate communications. In September 2023, Rock was promoted to VP, marketing director and named as the successor to Karen Hakala, SVP, marketing who will be retiring in July 2025. During the past seven years, she has led multiple bank initiatives and was named the bank’s 2022 Culture Champion. Rock graduated with honors from the New England School of Financial Studies in 2023 and is a graduate of Macalester College in St. Paul, Minnesota, with an economics major/journalism minor. In addition to her service at the bank, Rock serves as a board member and secretary for Loon Echo Land Trust in Bridgton and is on the advisory board for the North Conway-based Ham Charitable Foundation.

Jennifer Cook of North Yarmouth has been promoted to executive vice president, head of trust & wealth management. Cook began her career at Norway Savings Bank in 2005 as a vice president and trust officer in the Asset Management Group. She was promoted to senior vice president and senior trust & investment officer in 2015, assuming complete oversight of the team when her predecessor retired. Cook is a graduate of the University of Maine with a bachelor of science in marketing and the Cannon Financial Institute Personal Trust Graduate Program. She has held her designation as a Certified Trust and Fiduciary Advisor since 1997. Widely respected in the industry, Cook has served as chair of the Maine Bankers Trust Committee over several years. Outside of the bank, Cook is active in the community and is a past board member of the Alzheimer’s Association of Maine as well as a former chair and current board member of 75 State Street, a non-profit and large residential retirement center in Portland. She is also a member of the Maine Estate Planning Council.

Rick Flagg of Scarborough has been promoted to executive vice president, senior commercial banking officer. Flagg will continue to oversee all commercial lending functions, including business development and portfolio management, while working in conjunction with commercial credit with regard to asset quality. Flagg joined Norway Savings Bank in 2001 as vice president, commercial lender and, in 2009, was promoted to regional vice president, team leader, overseeing NSB’s commercial lending team in the Greater Portland market. In 2018, he graduated from the prestigious Graduate School of Banking at Colorado, one of the nation’s premier banking schools. In 2020, Flagg was promoted to senior vice president, senior commercial banking officer. Over the years, he has consistently provided strong leadership to NSB’s culture, having served on many bank initiatives and as a mentor in the GROW program that matches mentor and mentee across NSB. Flagg currently serves as a member of MEREDA’s board of directors. Flagg attended the University of Maine in Orono, graduating with a bachelor of arts in economics.

“These are well-deserved promotions. Each has embraced the Norway Savings Bank culture by demonstrating leadership, positivity, support for their fellow teammates, and a consistent drive towards high achievement,” said Dan Walsh, president and CEO of Norway Savings. “We’re grateful for the value and contributions they bring as team members and who they are as people.”